It’s important to note that Guy Kawasaki is one of the world’s leading authorities of not just self-publishing, but Apple, Google, marketing, and entrepreneurship. He’s written several other bestsellers, also definitive works in their subjects. We encourage you to get to know him and his excellent books, blogs, and website: http://www.guykawasaki.com.
We are truly flattered and grateful that of all the editing services in the world, Mr. Kawasaki and Mr. Welch chose only Edit911 to mention in their landmark book, which you can purchase by clicking the book cover below:
Do a quick search and you’ll find thousands of editing services. When we started back in 1999, there were probably less than 100. So how do you sort through the clutter to find the best one? By considering this comparison checklist.
Who Owns the Editing Service? Our owner is Marc D. Baldwin, PhD, whose bio, credentials, and contact information are right on the website (http://edit911.com/staff). He also runs the Customer Service department, often answering emails and phone calls himself. The buck stops with him. Few other editing services are up front about their ownership and fewer still have the owner himself readily available for questions and clarifications. Dr. Baldwin puts his professional reputation and career as a college professor on the line with every single editing job his company does.
Who Does the Editing? Again, most other editing services don’t make it very clear who is editing your work, much less including staff names and bios (http://edit911.com/staff). All of Edit911’s editors are PhDs and published scholars in a wide range of fields and disciplines. Many on the Staff have been with Edit911 for 7-10 years.
How Dependable and Responsive is Their Customer Service? Dr. Baldwin has one or two assistants, depending on the day, but for the most part he—the owner—answers emails and phone calls. He likes it that way because it ensures that his clients receive the very best treatment and service. No client of Edit911 ever gets delayed or ignored. All questions, concerns, or issues are immediately addressed to our clients’ complete satisfaction.
Do They Have Accountability as Members of TrustE & the Better Business Bureau of America (BBB)? These two organizations warrant and certify that a company is reliable and trustworthy. Without their seals on the site—active and responsive when you click them—the editing service has no accountability. That is, to whom does an unhappy customer complain and report that complaint? Edit911 has perfect A+ rating with both companies, never having had one single complaint filed against it in 13 years of business. Few other editing services are members of these organizations, much less having a flawless record of zero customer complaints.
Does the Editing Service Have a Track Record of Successful Editing? Having edited over 22,000 documents since 1999, Edit911 has hundreds of stellar Testimonials and many delighted Published Clients. Few other editing services have anywhere near the amount of enthusiastic clients singing their praises.
Do the Editors Themselves Actually Write and Publish Their Work? When you think about it, isn’t it absurd to hire an editor who doesn’t actually write anything? All of our editors are published authors of their scholarly articles, books, and novels. They also write blogs (http://edit911.com/blog), books, white papers, and articles for Edit911. Few other editing services provide any information at all about their editors, much less whether or not their editors are published authors.
Do the Editors Offer Any Mentoring and Advice as They Edit? Since almost all of Edit911’s editors are college professors, they enjoy teaching and helping their clients in any way they can. So, they explain their editing and offer constructive suggestions. These two samples of our editing reports demonstrate our editors’ level of engagement with their clients.
Is Their Editing Comprehensive? Most editing services have several different rates, depending on what you pay for. If you just pay for proofreading, they ignore all other issues, regardless of how serious they may be, because you didn’t pay for them to correct anything but basic “errors.” That’s like asking a medical doctor to just check your pulse. She may notice that your eyes are blurry and you have a fever, but she doesn’t treat those symptoms because you didn’t pay for them. We at Edit911 believe it is unethical to do anything other than everything we can possibly do for you. Therefore, we have one low rate for our full-service editing (See Services, FAQs and Order Service).
In Conclusion? The difference between Edit911 and other editing services could not be greater.
We get a lot of unsolicited testimonials after our clients see the work we’ve done for them. Here are just 3 examples:
I’ve said thank you many times since I began business with you and your team. Now that the editing seems complete at last, I find that “thank you” doesn’t quite express my gratitude. You were right; there are a lot of editors out there, but not all of them are for real. I understand the importance of having a professional edit on a beginning author’s first novel. Without a thoroughly clean manuscript the writer is in danger of sinking in a sea of disapproval from readers everywhere.
At the start, your clout and obvious credentials scared me. What I mean to say is: It all seemed too good to be true! An editing company that has an A+ with the BBB? It’s all amazing to someone like me and I’m glad that I took the plunge. Even though it doesn’t say it all, thank you. Thank you for backing every claim and providing everything promised. In this world, that kind of service is priceless.
Author of The Kingdoms of Day
Edit911 made my books look like masterpieces by a prominent professor.
I am very fortunate that I met Edit911. I needed the best quality editing as my books are aiming for worldwide readers. Not only did I receive the highest quality work, their service is the best also. I always received an immediate reply to all my emails. Copy editing, substantive editing, factual data verification, and proofreading were all done flawlessly. The price was very low when the highest quality, authority, and peace of mind are considered.
Thank you very much. I wish you all the best until we meet again.
Author of God Revealed in Mark and God Revealed in John
Please pass my thanks to Dr. Robert for his excellent work. My book is now concise (he edited out about 6,000 words of flab!) the embarrassing flowery passages are gone, and my chapters seem more to the point. I also appreciated his suggestion to add a brief prologue.
English is obviously not my native language, and I believe my book was given a chance by Dr. Robert.