Dr. Facts

Edit911 vs. Other Editing Services

Do a quick search and you’ll find thousands of editing services. When we started back in 1999, there were probably less than 100.  So how do you sort through the clutter to find the best one? By considering this comparison checklist.

Who Owns the Editing Service? Our owner is Marc D. Baldwin, PhD, whose bio, credentials, and contact information are right on the website (http://edit911.com/staff).  He also runs the Customer Service department, often answering emails and phone calls himself. The buck stops with him.  Few other editing services are up front about their ownership and fewer still have the owner himself readily available for questions and clarifications.  Dr. Baldwin puts his professional reputation and career as a college professor on the line with every single editing job his company does.

Who Does the Editing? Again, most other editing services don’t make it very clear who is editing your work, much less including staff names and bios (http://edit911.com/staff). All of Edit911’s editors are PhDs and published scholars in a wide range of fields and disciplines.  Many on the Staff have been with Edit911 for 7-10 years.

How Dependable and Responsive is Their Customer Service? Dr. Baldwin has one or two assistants, depending on the day, but for the most part he—the owner—answers emails and phone calls. He likes it that way because it ensures that his clients receive the very best treatment and service.  No client of Edit911 ever gets delayed or ignored.  All questions, concerns, or issues are immediately addressed to our clients’ complete satisfaction.

Do They Have Accountability as Members of TrustE & the Better Business Bureau of America (BBB)?  These two organizations warrant and certify that a company is reliable and trustworthy. Without their seals on the site—active and responsive when you click them—the editing service has no accountability. That is, to whom does an unhappy customer complain and report that complaint? Edit911 has perfect A+ rating with both companies, never having had one single complaint filed against it in 13 years of business.  Few other editing services are members of these organizations, much less having a flawless record of zero customer complaints.

Does the Editing Service Have a Track Record of Successful Editing? Having edited over 22,000 documents since 1999, Edit911 has hundreds of stellar Testimonials and many delighted Published Clients. Few other editing services have anywhere near the amount of enthusiastic clients singing their praises.

Do the Editors Themselves Actually Write and Publish Their Work? When you think about it, isn’t it absurd to hire an editor who doesn’t actually write anything? All of our editors are published authors of their scholarly articles, books, and novels. They also write blogs (http://edit911.com/blog), books, white papers, and articles for Edit911. Few other editing services provide any information at all about their editors, much less whether or not their editors are published authors.

Do the Editors Offer Any Mentoring and Advice as They Edit? Since almost all of Edit911’s editors are college professors, they enjoy teaching and helping their clients in any way they can. So, they explain their editing and offer constructive suggestions. These two samples of our editing reports demonstrate our editors’ level of engagement with their clients.

Is Their Editing Comprehensive? Most editing services have several different rates, depending on what you pay for. If you just pay for proofreading, they ignore all other issues, regardless of how serious they may be, because you didn’t pay for them to correct anything but basic “errors.” That’s like asking a medical doctor to just check your pulse. She may notice that your eyes are blurry and you have a fever, but she doesn’t treat those symptoms because you didn’t pay for them. We at Edit911 believe it is unethical to do anything other than everything we can possibly do for you. Therefore, we have one low rate for our full-service editing (See Services, FAQs and Order Service).

In Conclusion? The difference between Edit911 and other editing services could not be greater.            

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Defining Your Terms to Win the War of Words

Is there any kind of communication or conversation that we have to negotiate and deal with more than argumentation? I don’t think so. While performing dissertation editing, I always concentrate on the strength and soundness of the writer’s thesis or argument.

All communication is an argument of some kind

In a practical sense, who isn’t always arguing—excuse me, talking—with your spouse, partner, friend, boss, underling, or complete stranger in the tube or a bar or while standing in line for a table, tickets, or tram? Arguments—I mean, discussions, of course—break out routinely, nauseatingly, incessantly, as we homo sapiens tend to want our way, viewpoint, gripe or gut reaction heard, known, and heeded. Or maybe you don’t. Maybe you’re the passive, silent, non-confrontational type and you keep it to yourself. But it’s highly likely that your silence is just disguising a raging interior dialogue with the offending person who can’t hear what’s going on inside your head.

All those arguments and disagreements, conflicts and debates can be broken down into four types of claims, inferences, appeals, or approaches to whatever topic is being bandied about. It helps to understand yourself, if not the other person. We’re all coming from our own paradigm, our own set of assumptions, perceptions, biases, and experiences. To successfully argue, it helps to know where we’re all at, so to speak.

It all starts with definitions

So many contentious conversations and positions are stuck in park, frozen in stone, two fists striking at each other, knuckles cracking over sheer misconceptions about definitions. We’re arguing about two different things. We don’t define our terms the same way. You think a word, a concept, a subject means one thing, while your opponent or adversary thinks it means another. I even have such debates with the staff at my dissertation editing service. Even fellow PhDs regularly disagree about the exact meaning of certain terms or words.

The dictionary has multiple definitions of a word

As with the other three types of claims, we have to be honest with ourselves, go to the source, perhaps even a dictionary, to be sure we’re on the same page. Usually, it takes more than a dictionary. It takes articles, studies, books (plural) to straighten out the fundamental meaning of what we’re arguing about.

Take conservatism vs. liberalism. There’s as many conceptions of those terms as there are people on the planet. I was perusing Quora today (a great Q&A social media site) and that was one of the hottest questions du jour. What do the terms mean? You can’t even begin to intelligently and soberly debate the issues affected by the dichotomous terms until you know the person you’re discussing the issues with agrees with you on the meaning of the terms themselves.

And then there’s the denotation and connotation of the definitions

They lift (or lower) us into 3-dimensional chess match of meaning. How about pro-life and pro-choice? The entire flaming intense debate starts with the definition of life. Or how about this: Does pornography exploit women? Depends on your definition of “exploit.” And did you know that major land developers lobbied for years to have Congress rewrite the definition of “wetlands,” so that once the new definition took effect, what was a wetland and off-limits on Tuesday, became a non-wetland and was open for development on Wednesday?

The author is the authority

Definitions are written by authorities. There’s power in the pen. So when conducting your own thesis editing,pay strict attention to definitions.

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