Rarely are our clients unhappy with our work. Please check our Testimonials and perfect A+ BBB record. However, if you are unhappy for any reason, please write your concerns in a detailed email to us. We will positively and thoroughly address your concerns by having another editor go over your work a 2nd time for no additional charge. Your 100% satisfaction is our goal and we will do whatever it takes to assure that you are, indeed, completely happy with our work.